Peel potatoes and rinse them. Cut into even-sized pieces and place them into a large pot.
Cover with water and add a dash of salt. Bring to boil, then reduce to simmer. Cook until fork-tender, about 20 minutes. Drain completely and place potatoes back into the hot pot.
Mash potatoes with butter, cream cheese, milk, salt and pepper until desired consistency has been reached. Serve warm with gravy.